Frequently Asked Questions

Subscription Information

How long will I have access?

Can I study whenever I want? Can I study from more than one computer?

How many people can study at once?

What is ‘account capacity’?

What if I’ve already signed up 10 users, and need to train more?

How often are courses added?

What are your newest courses? What courses are coming up?

Are these courses updated?

You’ve added a new course, and I’m not seeing it. Why not?

What is automatic renewal?

What if I don’t want to renew?

What will happen to my account if I don’t renew, but later change my mind?

Administration

Who sets up my users?

How do I track my users?

How do I communicate with my users?

I need more users. What do I do?

Can I suggest a topic for a course? What about an improvement to an existing course?

Can I add courses to my account?

Instructors & Developers

I’ve written a course! Can I add it to bcpLearning?

Can I re-sell bcpLearning?

Can I brand bcpLearning with my own banner and logo?